A user can have one of the three roles in a project: Manager, Observer or Member

A Manager user is one that controls the project, including managing the roster, user roles and settings, project preferences, tasks and etc. There can be more than one Manager in a project. 

An Observer user is one who can view the activities (logged time and screen shots) in a project. An Observer differs from a Manager in that he cannot perform any managerial operations such as inviting/creating users, managing tasks, changing users' settings in the project, and etc. 

A Member user is one that logs time to a project. 


The following table shows what operations a role can and cannot perform. 

Operation Manager Observer Member
Log time for myself


See all the users in the project Check-icon.png
(note 1) 
See other users' logged time and screen shots Check-icon.png

Generate report for my own time Check-icon.png
N/A Check-icon.png
Generate report for all users' time Check-icon.png

See and use the rates set by Manager  Check-icon.png
(note 2)
Invite or create a new user Check-icon.png

Delete a user from project Check-icon.png

Change a user's role and settings in project


Create/Modify/Delete tasks


Set the project preferences  Check-icon.png

Set the permissions on who can view whose screenshots Check-icon.png (note 3)

Counted against user quota  Check-icon.png


Note 1 -- By default, a Member user can see the names of other users in the project (i.e., the project roster). However, a Manager can set an option in the Project Preferences not to allow Member users to see each other's names. 

Note 2 -- By default, the rate a Manager set for a user can be viewed and used by the user himself. However, the Manager can turn off such option so that the set rate is not visible to the user himself. The option is "Allow this user to view and use the rate" under the settings of the target user. Please see this help document for more information.

Note 3 -- More granular permissions can be set on who can see whose screen shots in a project which overwrite the default behavior of the role of a user.