Setting up integration with JIRA : Support

This article shows you how to link your JIRA account with your Worksnaps account and how to import projects and issues from JIRA into Worksnaps.

Step 1. Pre-configuration in JIRA

1. Go to your JIRA site and Log into JIRA account, and then click on the Jira Setting in the top right corner (Figure 1).

Figure 1

2. Select Products in the left navigation bar (Figure 2)

Figure 2

3. Click Application links in the left navigation bar and click Create link (Figure 3)

Figure 3

4. Open Create an application links window and then input "https://www.worksnaps.net" for Application URL(Figure 4), then click Next button.

Figure 4

5. Open Configure Application URL dialog, and default value is "https://worksnaps.net" in Entered URL input box and it is disabled; we need to input "https://www.worksnaps.net/" in the New URL input box (Figure 5), then click Continue button.

Figure 5

6. Open Review link dialog, there are two fields marked with red star -- Application Name and Application Type. Input whatever you want in the Application Name (such as "JIRA Integration with Worksnaps"), and select Generic Application in Application Type drop-down list (Figure 6). Then click Continue button. It will bring you back to Configure Application Links web page

Figure 6

7. Click the Edit link associated with created application name in the last step (Figure 7)

Figure 7

8. You will see a dialog titled Configure JIRA integration with Worksnaps, click Incoming Authentication on the left and input Consumer Key, Consumer Name and Public Key under OAuth tab, It is important to note that Consumer Key and Public Key have to be exactly like the below values (Figure 8).

Consumer Key: dpf43f3p2l4k3l03

Public Key: MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0YjCwIfYoprq/FQO6lb3asXrxLlJFuCvtinTF5p0GxvQGu5O3gYytUvtC2JlYzypSRjVxwxrsuRcP3e641SdASwfrmzyvIgP08N4S0IFzEURkV1wp/IpH7kH41EtbmUmrXSwfNZsnQRE5SYSOhh+LcK2wyQkdgcMv11l4KoBkcwIDAQAB

Consume Name can be "worksnaps" (or any meaning name you choose).

Input all required fields and then click Save button, and then click Close button to close the dialog.

Figure 8

Now all configurations on JIRA site should be done, we then go to Worksnaps site to do import project

Step2. Import Project in Worksnaps

1. Log into Worksnaps account from a browser, go to Profile & Settings and click 3rd Party Integration tab, then click JIRA tab (Figure 9).

Figure 9

2. Switch JIRA Integration from No to Yes, then input JIRA URL (Figure 10). then click Save Changes button.

Figure 10

3. Click the click here link, it will pop up a Confirm dialog to let you start testing the connection to JIRA. Click Start Test button, a dialog will pop up and bring you to JIRA site (Figure 12). Authenticate yourself on JIRA (if asked), then click Allow button. Then you will see a message showing that connection to JIRA is successful (Figure 13).

Figure 11

Figure 12

Figure 13

4. In Advanced Actions, click the link to sync projects and tasks (Figure 14). You will see a pop-up dialog (Figure 15).

Figure 14

Figure 15

5. Click Next button and you will be able to select a project in JIRA to import (Figure 16). Select the desired project, then click Next button and you will see the task list (issues) in the project (Figure 17). Click Next to complete the import of the project and its associated tasks (Figure 18).

Figure 16

Figure 17

6.Click Import Project button. The selected project and the associated tasks will be imported into Worksnaps (Figure 19).

Figure 18

7. You can import the necessary projects by repeating the above steps. Once you are done, you can go to Manage >> Manage Projects tab and see the imported project from JIRA. Depending on what your role in JIRA is, you can be either a Member or a Manager in the imported project (Figure 19).

Note: If you are a manager, and you want to see your JIRA users in Worksnaps, you need to ask your users to perform the same steps as described above (i.e., establishing connection between Worksnaps JIRA and importing projects/tasks using their own JIRA credentials). Once your users import the same project(s), you will be able to see them in the project(s) in Worksnaps.