On Windows, in the case that your standard Worksnaps Client does not work, you might want to use Worksnaps Client for Java on Windows as an alternative.
Here is how you can download and install Worksnaps Client (Java) on Windows.
1. Download the installation package from following link.
http://www.worksnaps.net/download/WSClient-java-win-1.1.20170828.exe
2. Launch the downloaded installation program, follow the instruction to install the package.
3. After installation finishes, in Windows Start menu you will see an item named "Worksnaps Client (Java)". Click the item to launch the program.
4. You will see the Login dialog, enter your credentials to log in.
