Sometimes, you will see empty slots in between the logged time. 


For example, here you see that there are 3 empty time slots (1:50pm-2:00pm, 2:00pm-2:10pm, 2:10pm-2:20pm). 



Empty time slots could be the result of one or more of the following situations: 


1) The user suspends Worksnaps Client and resumes it later. The time during suspension will be empty. 

2) The user logs out from Worksnaps Client and log in again later. The time between log-out and log-in will be blank. 

3) The user's computer goes into sleep/hibernation mode. The time when the computer is sleeping or hibernating will be blank. 

4) The user discards the screen shots in Worksnaps Client after they are captured. Discarding screen shots will result in empty slots (therefore the user's work time will be deducted). 

5) The user delete the time slots after they are recorded on the server. The user can use web console to review his logged time and decides to delete some screen shots.