Worksnaps Client depends the Java environment on Mac OS. 


If you are able to start Worksnaps Client successfully, your Java environment is okay and you can skip this document and refer to this document for configurations for Worksnaps Client. 


If you see JRELoadError when launching Worksnaps Client, it is likely that you are having an incompatible version of Java. There are two versions of Java: x86_64 version and ARM64 version. Worksnaps Client currently does not work with ARM64 Java. Therefore you need to install x86_64 version Java on Mac OS.


Here is how you can install x86_64 version of Java on MAC OS. 


Please open Java download web page (https://www.java.com/en/download/) and click x86_64 version of the JRE download and install it. If you have already installed the ARM version Java, you only need to overwrite the installation.




Now you should be able to launch Worksnaps Client successfully, and you should see this Login window after launching Worksnaps Client: 





  IMPORTANT   After launching Worksnaps, there are a few more things that need your attention. Please refer to this document.