Currently Worksnaps Client only runs with 32-bit Oracle Java environment. So if your Linux is 64-bit OS, please follow the below instruction to set up 32-bit Java environment, then you can launch Worksnaps Client. 

1. Install 32-bit library
You must install 32-bit library first, otherwise, all 32-bit applications can’t be launched.(Figure 1)

$ sudo apt-get install ia32-libs*

Figure 1

2. Check current Java Version
If the Java has been installed on the machine. Please check the Java version. If it is 64-bit, you need to install 32-bit Java and re-config the Java environment to 32-bit (Figure 2). In addition, Oracle Java JDK is supported, but not OpenJDK, if your machine has OpenJDK, please download SUN JRE and install it.

$java -version  

Figure 2

3. Download and install 32-bit JRE from
Download and install 32-bit JRE from site, such as “jre-7u17-linux-i586.gz”.

4. Config JRE Environment
(1) Enter /etc/alternatives directory, remove the old java  (Figure 3)

Figure 3

(2) Link java to 32-bit sun JRE.(Figure 4)

Figure 4

(3) Then run $ls -l java, the link should point to SUN JRE (Figure 5 )

Figure 5

(4) Enter /usr/lib/jvm directory, remove old default-java (Figure 6)

Figure 6

(5) link default java to 32-bit folder (Figure 7)

Figure 7

(6) Then run $ls -l , it should point to SUN JRE folder (Figure 8)

Figure 8

(7) Logout Linux OS and Login again
Please check java environment again, it should be 32-bit JVM (Figure 9).

Figure 9

5. Download and Install Worksnaps Client. Run Worksnaps client (Figure 10).


Figure 10