Support

Step 1 -- Find your Redmine URL and API Access Key

You can find your Redmine API access key by the below steps: 

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Please turn on "Enable REST web service" option.

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Go to "My account".

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Then click “Show” for API access key section and you can find your API access key

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Step 2 -- Enter your Redmine URL and API access key in Worksnaps 

In Worksnaps, go to Profile & Settings >> 3rd-Party Integration >> Redmine, Switch to yes to turn on Integration and then enter the Redmine URL and API access key (Figure 6).

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Then click the link to test the connection. If the user is authenticated on the Redmine site, the following message will be seen. Make sure that you save the configuration (Figure 7).

Figure 7

Step 3 -- Sync Projects and Tasks from Redmine

Once you have set the Redmine URL and API access key and verified that the connection is okay, you can click the link at the bottom of the page to sync projects and tasks with Redmine. A wizard will guide you through the process to import projects and tasks from Redmine.

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Choose a project which you want to import to worksnaps.

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All the tasks which in the project will be imported to worksnaps.

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Step 4 – Turn on the Time Sync

The feature of the time sync is turn off default, if you want to sync the time automatically, you can turn on the feature.

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Choose Yes on “Set up time sync with Redmine” dialog and click Confirm button.

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Click Confirm button on the Warning and Confirmation dialog(Figure 10).

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You will see the message “The configuration for syncing time with redmine has been saved successfully” when you have turn on the time sync feature and then show starting date for current time syncing field in set up time sync with Redmine dialog  (Figure 11).

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