Troubleshooting
Troubleshooting issues with Worksnaps
Currently on Linux Worksnaps Client can run on Oracle Java environment. If your Java environment is OpenJDK, Worksnaps Client might not be able t...
Fri, 1 Jul, 2016 at 7:41 AM
If you want to start Worksnaps automatically in Mac OS, you can follow the below instruction:
1. Click System Preferences -> User & G...
Sat, 20 Aug, 2016 at 6:48 AM
If your machine have installed Baidu Antivirus, and you find your Worksnaps client can't capture keyboard/mouse events causing logged time slots bein...
Thu, 11 May, 2017 at 12:22 AM
1. Install Worksnaps Beta using the installation package. 2. Launch Worksnaps Beta from desktop or Window menu by clicking on Worksnaps Client (beta) i...
Mon, 2 Oct, 2017 at 12:00 AM
On Windows, in the case that your standard Worksnaps Client does not work, you might want to use Worksnaps Client for Java on Windows as an alternative. ...
Wed, 4 Oct, 2017 at 10:51 PM
Custom Scaling Level on Windows is a factor that determines the scaling of display on Windows. Here is how you can get the DPI value on Windows. 1. Ope...
Sun, 22 Oct, 2017 at 11:48 AM
If you upgraded your Ubuntu to 17.10, you may encounter black screen issue by Worksnaps Client or Linux's Scrot command. Because Ubuntu 17.10 use Waylan...
Thu, 23 Nov, 2017 at 11:04 PM
On Fedora 26, Worksnaps Client supports 32-bit and 64-bit Java environment. However, you need to have the official Oracle Java environment as apposed to Ope...
Mon, 23 Oct, 2017 at 9:27 AM
If you get black screen shots on Linux, please download and install the new version of Worksnaps Client here -- http://www.worksnaps.com/www/download.shtml....
Wed, 29 Nov, 2017 at 6:49 AM
In Fedora 25 and Ubuntu17.10, user maybe get black screen shot by Worksnaps Client. Because Fedora 25 and Ubuntu 17.10 use a new display server Walyland whi...
Sun, 26 Nov, 2017 at 12:54 AM