Troubleshooting

Troubleshooting issues with Worksnaps

Security & Privacy Settings for Worksnaps Client on MAC
Once you are able to launch Worksnaps Client, there are a few things that will happen and need your configuration.  1.  You need to answer a prompt f...
Mon, 11 May, 2026 at 11:16 PM
How to install flameshot on Linux
In the new versions of Wayland, due to security design changes, many traditional screenshot tools cannot function properly. Currently, Flameshot works corre...
Thu, 5 Mar, 2026 at 11:38 PM
Installing Worksnaps on Mac Computer
Before installing the Worksnaps application, you must first ensure that Oracle Java is installed on your Mac machine. 1. Install Oracle Java 1.1 Dow...
Sat, 7 Feb, 2026 at 2:47 PM
Various Issues Troubleshooting on Linux
Issue 1:      Show exception "No X11 DISPLAY variable was set" on Fedora when launching WSClient (Figure-1) Solution:      1) Check Fedora inst...
Tue, 10 Mar, 2026 at 6:55 AM
How to Install Worksnaps Client Package for Wayland
Prerequisites: 1. This is the version for Worksnaps Client for Wayland. It currently supports Ubuntu 24.04+ and Fedora 40+. 2. OpenJDK installed on you...
Tue, 12 May, 2026 at 12:33 AM
How to Install Worksnaps Client on Pop!_OS
Prerequisites 1. This package is for PopOS 24.04 or above using Wayland + GNOME desktop 2. If KDE desktop is used, this package does not work. (We are ...
Tue, 12 May, 2026 at 12:45 AM
How to stop WSClient WS Service for Wayland
If the Linux machine (such as Ubuntu 26.04) installed WSClient Wayland package, the user account can't login OS, please following the below method to so...
Sun, 17 May, 2026 at 6:36 PM